The whole desk, on one screen.
From the first WhatsApp enquiry to the day a student flies, every file, document, message and date lives in one place your whole team works from.
A morning brief, not a dashboard.
Polaris opens on what needs a person: the follow-up date that passed yesterday, the bank statement a student uploaded overnight, the application with no movement in thirty days, and the research Rehnuma finished while you slept.
- Overdue first, then today, then this week
- Leads waiting on a call, with where they came from
- Offers and enrolments for the intake
One file per student, at the stage they're really at.
Lead, shortlisted, applied, offer, visa, enrolled. Notes are entries you can search, to-dos become tasks with dates, and documents open beside the file instead of in a download folder.
Nothing waits on the wrong person.
Uploads from the portal, emails that didn't match a student, and changes students make to their own details arrive in one inbox. Each item waits on the counsellor who owns the file, or the owners when nobody does.
Students see their own file, and only theirs.
They follow their dates, upload what's asked for and ask a smaller Rehnuma about their own case. You choose which sections each student sees. Your notes and internal tasks never reach them.
WhatsApp and email that go out on time, and only once.
Document requests and date reminders are queued from the file itself. They go only to students who opted in, never during quiet hours, and never twice for the same thing.
Your agency's own knowledge, growing every intake.
Universities, programmes, scholarships, housing and visa guides, with the dossiers your counsellors rely on. Every fact a counsellor approves stays for the next one on that university.
Built for a team, not a single inbox.
Owners, head counsellors, counsellors and viewers. Allocate students to counsellors; head counsellors and owners also see the items across the whole team.
